You’ve been there. You’ve walked out of a store with your brand new phone, all set to stunt on the gram. You’ve fixed your SIM, transferred your contacts, and updated your apps.

Then as you were waltzing into the sunset, bang! Your brand new phone slipped out of your hand and crashed on to the floor, cracking your screen into countless pieces.

The horror, the horror. But you’re not alone.

Tons of people have been there too, and we’d love to hear your #SadPhoneStories at AXA Mansard.

Share your heart-stopping experiences with us on Twitter, Instagram and Facebook with the hashtag #SadPhoneStories. Oh, and tell a friend or two. Sharing is fun.