It's not been up to a year the USSD banking system was introduced and now comes WhatsApp Banking. While the USSD banking system uses short dial codes; this system simply requires you add a specific number to your WhatsApp contact list and start performing bank transactions.
This system of banking is aimed at easing up banking stress for Nigerians. You can just send money, pay bills, top-up airtime, check balance, etc right on WhatsApp messenger. Not to forget, many Nigerian banks also have integrated virtual assistants to help with bank transaction via FB messenger.
How to set up WhatsApp Banking
There no much stress here, as long as you have the Whatsapp messenger installed on your mobile phone, you could easily set this up. All you need to do is to add the mobile number provided by your bank to your Whatsapp contact list, register, and start banking.
Banks currently using the WhatsApp Banking System
Below are the Nigerian banks currently using this system of banking and how to set it up.
Access WhatsApp Banking
If you are an Access bank customer, follow the steps below to set up and start using the Whatsapp banking system for your transactions.
WhatsApp Banking is a social media platform designed to allow existing and potential customers make use of financial services that Access Bank offers such as funds transfers, airtime purchase, bill payments, balance enquiry, account opening and so much more
First, you have to save this number on your mobile phone and use the commands below - +2349090901901
1. Launch the WhatsApp app
2. Say ‘Hi’
3. A menu will appear for you to select an option
4. Select ‘Register’
5. Input your first and last name, email address, and Access Bank Account Number”
6. Registration is complete
7. Access WhatsApp Banking will ask if further assistance is needed
8. Banking ends the session
UBA WhatsApp Banking
United Bank for Africa has also launched its chat banking mobile number. It means UBA customers can now perform bank transactions directly from their WhatsApp messenger.
With Leo on WhatsApp, customers who are users and lovers of the app can now can perform basic banking services including checking their balances on the go, transferring funds, paying bills, among other services.
“This only goes to show that our resolve in continuing to deploy innovative solutions that place customers first, using cutting edge technology for their collective satisfaction and excellent banking experience is important to us. This recognition will further spur us to do more in meeting the needs of our customers with unrivalled services.”
“Our recent launch of Leo in 13 other African countries is evidence that UBA has on its agenda, the objective of digital creativity especially in service for our trusted customer base across the African continent.” - Chief Executive Officer, UBA, Mr. Kennedy Uzoka
To use the UBA chat banking system, add this number to your mobile phone contact list and bank with the commands below - +2349030002455
1. Open WhatsApp
2. Send "Hi"
3. Accept the terms and conditions by entering 1(one)
4. Follow the provided link to register using your UBA account number
5. Return to Whatsapp, enter the OTP(One Time Password) send to your mobile number and off you go!
Transactions you can do via the WhatsApp Banking system
And many more
More Nigerian Banks to Join the Race Soon!
FirstBank and GTB (Guarantee trust Bank) have indicated interest to integrate this system of banking and will be launching their mobile numbers soon. Other banks are also expected to join the race sooner.
This method still requires an active internet connection, and will not work on feature mobile phones because they do not support WhatsApp messenger app. However, the most versatile banking system is the use of USSD codes; this method does not make use of internet connection and it works on all mobile devices. Users of feature phones like Nokia C1, Asha, etc. cannot use this system of banking.
Remember to share this article with friends on social media. We'll update this post once other banks launch their Whatsapp banking number. Have a great day!